Know the rules before account access
Our Legal notice sets the conditions for opening, using and maintaining an account with us. You are responsible for entering accurate details, keeping your sign-in credentials private and completing phone verification before account access. We may check account information when a payment record, withdrawal request or
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access question needs clarification. The same policy applies when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, although the payment provider may apply its own processing rules. Access depends on local law, and we may restrict a request when regional requirements are
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not met. Before you continue, read the applicable wording on the account page and contact us if a clause is unclear. Our Legal notice does not replace requirements that apply to you in Indonesia or to a particular payment rail.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.